Currency:  $ £

FAQs

WHAT IS HERITAGE1960?

Heritage1960 is the premier online destination for a curated view of global African fashion, lifestyle, and design. Named after the year 

17 African countries won their independence, Heritage1960 celebrates freedom, individuality and unique style inspired by Africa.  Through the perfect mix of editorial content and e-commerce, the buyer is able to discover and purchase established brands, emerging brands and one-of-a-kind finds, sourced globally as well as directly from Africa.

Every week, we introduce a new collection on the site - either a designer or a collection of curated finds for the marketplace.  Enjoy the stories and inspiration behind every designer and item that we feature and as you fall in love, be sure to share the love with your friends!


WHY DO I NEED TO BECOME A MEMBER?

Heritage1960 provides access to the most coveted and highly sought after African brands globally.  We offer customers access to unique merchandise that we hand-pick to ensure the utmost of quality and aesthetic.  You won't want to miss an upcoming collection, private sales, and exclusive events -- all through Heritage1960.com!


HOW DO I MAKE CHANGES TO MY ACCOUNT PROFILE?

All personal information is stored in the “My Account” section of the site, which can be accessed by clicking "My Account" on the top right hand of the page. Once you’re in, you can view, change or edit any of your personal information.


HOW DO I SHOP HERITAGE1960?

There are multiple ways to shop at Heritage1960.  If you know what you want, simply type what you're looking for into the search field that appears at the top of all pages. You can also click on the top navigation bar to shop as follows:

Shop Collection: Check back weekly for new collections rolled out on Tuesdays.

Shop Product: Looking for something a bit more specific?  Narrow down your search by product category.

Shop Marketplace: On a budget? Not a problem, shop our selection of amazing finds for less than $150 each!

Discover: Discover globally curated items all on one page.  



WHERE DO I FIND SIZING INFORMATION?

Sizing is specific to each item so read product descriptions carefully to understand fit.


HOW CAN I TRACK MY ORDER?

An email notification will be sent once your order has shipped and a tracking number will be provided. The status of your order can then be tracked via www.ups.com


WHICH COUNTRIES DO YOU SHIP TO?

Heritage1960 is a New York City based company; we ship domestically as well as internationally. The majority of merchandise is shipped from our headquarters; however, there are several designers/artisans that ship directly from their warehouses abroad.


HOW AM I CHARGED FOR MY ORDER?

You will be charged for your order when the item(s) shipped. All major credit cards are accepted (Visa, Mastercard, American Express, and Discover) and charges are in US dollars. 


IS IT SAFE TO PLACE AN ORDER ON YOUR SITE?

The security of your personal & payment information is our priority. We protect this information by maintaining physical, electronic, and procedural safeguards that meet applicable law. We train our employees in the proper handling of personal information. When we use other companies to provide services or goods for us or you, we require them to protect the confidentiality of personal information they receive.

Heritage1960 uses Shopify's Secure Socket Layer (SSL) software to encrypt and protect the data you send to us over the internet. An SSL certificate is a digital certificate that authenticates the identity of a Web site to visiting browsers and encrypts information for the server via Secure Sockets Layer (SSL) technology. A certificate serves as an electronic “passport” that establishes an online entity’s credentials when doing business on the Web. When you send confidential information to our Web server, your browser will access our server’s digital certificate and establish a secure connection.

Also, all credit card transactions on the Site will be processed using Inspire E-Commerce's secure online payment gateway that encrypts your card details when it is sent to our Merchant Bank (Chase) for verification. This ensures that your information is kept private while in transit between your web browser, our web server and our merchant bank (Chase).

 
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